Ten minutes, two databases
How to check an advisor before, or after, you hire one
Everything below is free and public. The check has two layers, because the records do: the firm files Form ADV, and each individual representative files their own registration and disclosure history. A clean firm can employ a rep with a record, and a rep with a clean record can work at a firm with one, so run both layers before drawing a conclusion.
Step 1: the firm, on this site
Search the firm by name. Its page here shows the Form ADV essentials in one place: reported assets, how the firm is compensated (the fee flags from Item 5.E, rendered as sentences), services, custody, and whether the firm answered yes to any disciplinary or legal question on Item 11.
What to note down: the firm's CRD number (on its page here), whether commissions appear among its compensation methods, and the disciplinary flag. Those three drive the questions in the next steps.
Step 2: the firm's full record on IAPD
This site summarizes; the SEC's Investment Adviser Public Disclosure site (adviserinfo.sec.gov) is the primary record. Search the firm name or CRD number. From the firm's summary page you can open its full Form ADV, its brochure (Part 2A, where the complete fee schedule lives), and its relationship summary.
If the firm reported disclosures, IAPD shows the actual events under the firm's Disclosures section: what was alleged, which regulator or court, the resolution, and the date. Read them; a 15-year-old state registration lapse and a recent fraud order both set the same yes flag on Item 11, and only the detail pages tell them apart.
Step 3: the individual, on IAPD and BrokerCheck
Now the person. Search their name on IAPDand on FINRA's BrokerCheck; the two systems share data, and a person registered both as an investment adviser representative and as a broker appears in both. The individual report shows current and past employers, licensing exams, state registrations, and any disclosure events: customer disputes, regulatory actions, terminations, personal bankruptcies, and criminal matters.
Whether the person shows up as adviser, broker, or both also answers the standard-of-conduct question from the fiduciary page: it tells you which rules applied to which years of their career, and which hat they can wear for you now.
What a customer-dispute entry does and does not prove
This is where honest reading matters most, in both directions. A customer-dispute entry is an allegation record, not a verdict. It stays on the report whether the claim settled, was denied, or was withdrawn, and firms sometimes settle weak claims because defending them costs more. One old, denied dispute on a 30-year career is close to noise.
In the other direction, do not over-discount a pattern. Several disputes with similar allegations, settlements with meaningful dollar amounts, a regulatory action, or a termination for cause are exactly the signals these databases exist to surface. And absence of entries is not a guarantee of anything; most of the conduct that damages clients (high fees, unsuitable but defensible products) never generates a reportable event at all. The dispute record answers "has a tribunal or employer flagged this person," not "is this person good."
For the events themselves, the report shows the firm's or rep's side too: each entry can carry a broker comment. Read the allegation, the resolution, and the comment together, and treat "settled, no admission" as what it is: unresolved on the merits.
Step 4: close the loop in the meeting
Bring what you found. The four questions on every firm page here (fee-only or fee-based, fiduciary in writing, who custodies assets, Form CRS and brochure before payment) plus one more if you found anything in step 2 or 3: "I saw the disclosure from [year] on your record; walk me through it." A good adviser has answered that question before and answers it calmly. The SEC wrote a near-identical question into Form CRS as a required conversation starter, so you are not being rude, you are using the system as designed.
Sources
- Firm and individual adviser records: SEC, Investment Adviser Public Disclosure.
- Broker records and disclosure events: FINRA BrokerCheck and FINRA, About BrokerCheck.
- The disciplinary and legal questions firms answer: SEC, Form ADV Part 1A, Item 11.
- The required disciplinary conversation starter: SEC, Instructions to Form CRS, Item 4.
Advisor Rulebook is an independent educational site and is not an investment adviser, a broker, or a law firm. Nothing here is legal, financial, or investment advice, and nothing here recommends any firm.